FW: Moving Sale at Sailrite Annapolis

For those of you in the Annapolis area who do your own sewing. The place was handy periodically, but that is business. I'm not sure how Indiana is a hotter market. I'm sure someone will let me know. There will now be business space available in Eastport Annapolis. Take Care Charlie From: Sailrite [mailto:sa… [at] sailrite.com] Sent: Friday, June 10, 2011 5:04 PM To: Husar, Charlie [USA] Subject: Moving Sale at Sailrite Annapolis [http://www.sailrite.com/email-promotions/2011_04-01_Tidbit/tidbit-header-1.gif] [http://www.sailrite.com/email-promotions/2011_Annapolis-Moving-Sale/Annapolis-Moving-Sale-Banner.jpg] Sailrite Annapolis is moving back to Indiana! In efforts to keep our load light and thank you for being such loyal customers, we want you to have 25% off everything in the Annapolis store! The sooner you stop by, the better selection you'll have on Sunbrella(r) fabric, thread, fasteners, zippers, tools, and more! Sailrite is consolidating the Annapolis store and www.sailrite.com<http://specials.sailrite.com/app/crm/marketing/campaignlistener.nl?__lstr=__cl&c=603010&__h=3c7969fb70bd12399b7a&__r=1842377&eou=aHR0cDovL3d3dy5zYWlscml0ZS5jb20*&_od=aHR0cHM6Ly9mb3Jtcy5uZXRzdWl0ZS5jb20*&url=http://www.sailrite.com> into a much larger Indiana facility come the end of July. Although we are sad to go, we look forward to visiting, demonstrating our products, and assisting you with your projects at the Annapolis Boat Show every fall! [http://www.sailrite.com/email-promotions/2011_Annapolis-Moving-Sale/new-building.jpg] Sailrite's new home in Columbia City, IN *Annapolis merchandise only, while supplies last. Discount cannot be applied to prior purchases and cannot be combined with other offers. Applies to retail pricing only. Address: 222 Severn Avenue Building 4 Suite C (Behind Chart House Restaurant) Annapolis, MD 21403 410.263.6732 (phone) Store Hours: Monday: 10am - 6pm Tuesday & Wednesday: Closed Thursday - Saturday: 10am - 6pm Sunday: 12pm - 5pm You are subscribed as <hu… [at] bah.com>. Click here<http://specials.sailrite.com/app/crm/marketing/campaignlistener.nl?__lstr=__su&c=603010&__h=2c4f5e3f905da4bb2b66&__r=1842377&__oi=m&_od=aHR0cHM6Ly9mb3Jtcy5uZXRzdWl0ZS5jb20*> to manage your email subscription preferences. Click here<http://specials.sailrite.com/app/crm/marketing/campaignlistener.nl?__lstr=__su&c=603010&__h=2c4f5e3f905da4bb2b66&__r=1842377&__oi=u&_od=aHR0cHM6Ly9mb3Jtcy5uZXRzdWl0ZS5jb20*> or reply to this email with 'unsubscribe' in the subject to unsubscribe from this list or if you feel you have received this message in error. This message was sent from Sailrite 4506 S. State Rd. 9 Churubusco IN 46723 United States. Click here<http://specials.sailrite.com/app/site/crm/externalcasepage.nl?compid=NLCORP&formid=15&h=ff64c7106f3a029ea468&title=Campaign+Email+Abuse&CUSTENTITY73=603010&_od=aHR0cHM6Ly9mb3Jtcy5uZXRzdWl0ZS5jb20*> to report email abuse.

This is inconvenient news as I always had something to get there whenever I passed through. It was nice to be able to go into the store within walking distance from the dinghy landing. The folks that worked there were always very helpful and had good ideas on how to accomplish various projects. I don't understand how moving away from America's sailing capital helps their business. Mike M. On 6/10/2011 11:08 PM, Husar, Charlie [USA] wrote: > > > For those of you in the Annapolis area who do your own sewing. The > place was handy periodically, but that is business. I'm not sure how > Indiana is a hotter market. I'm sure someone will let me know. There > will now be business space available in Eastport Annapolis. > Take Care > Charlie > > ------------------------------------------------------------------------ > *From:* Sailrite [mailto:sa… [at] sailrite.com] > *Sent:* Friday, June 10, 2011 5:04 PM > *To:* Husar, Charlie [USA] > *Subject:* Moving Sale at Sailrite Annapolis > > 25% OFF Moving Sale > > > Sailrite Annapolis is moving back to Indiana! > > In efforts to keep our load light and thank you for being such loyal > customers, we want you to have *25% off everything in the Annapolis > store!* The sooner you stop by, the better selection you'll have on > Sunbrella® fabric, thread, fasteners, zippers, tools, and more! > > Sailrite is consolidating the Annapolis store and www.sailrite.com > <http://specials.sailrite.com/app/crm/marketing/campaignlistener.nl?__lstr=__cl&c=603010&__h=3c7969fb70bd12399b7a&__r=1842377&eou=aHR0cDovL3d3dy5zYWlscml0ZS5jb20*&_od=aHR0cHM6Ly9mb3Jtcy5uZXRzdWl0ZS5jb20*&url=http://www.sailrite.com> > into a much larger Indiana facility come the end of July. Although we > are sad to go, we look forward to visiting, demonstrating our > products, and assisting you with your projects at the Annapolis Boat > Show every fall! > > Sailrite's new home in Columbia City, IN > > *Annapolis merchandise only, while supplies last. Discount cannot be > applied to prior purchases and cannot be combined with other offers. > Applies to retail pricing only. > > > Address: > > 222 Severn Avenue > Building 4 Suite C > (Behind Chart House Restaurant) > Annapolis, MD 21403 > > 410.263.6732 (phone) > > > > > Store Hours: > > Monday: 10am -- 6pm > Tuesday & Wednesday: Closed > Thursday -- Saturday: 10am -- 6pm > Sunday: 12pm -- 5pm > > ------------------------------------------------------------------------ > You are subscribed as <hu… [at] bah.com>. Click here > <http://specials.sailrite.com/app/crm/marketing/campaignlistener.nl?__lstr=__su&c=603010&__h=2c4f5e3f905da4bb2b66&__r=1842377&__oi=m&_od=aHR0cHM6Ly9mb3Jtcy5uZXRzdWl0ZS5jb20*> > to manage your email subscription preferences. > Click here > <http://specials.sailrite.com/app/crm/marketing/campaignlistener.nl?__lstr=__su&c=603010&__h=2c4f5e3f905da4bb2b66&__r=1842377&__oi=u&_od=aHR0cHM6Ly9mb3Jtcy5uZXRzdWl0ZS5jb20*> > or reply to this email with 'unsubscribe' in the subject to > unsubscribe from this list or if you feel you have received this > message in error. > This message was sent from Sailrite 4506 S. State Rd. 9 Churubusco IN > 46723 United States. Click here > <http://specials.sailrite.com/app/site/crm/externalcasepage.nl?compid=NLCORP&formid=15&h=ff64c7106f3a029ea468&title=Campaign+Email+Abuse&CUSTENTITY73=603010&_od=aHR0cHM6Ly9mb3Jtcy5uZXRzdWl0ZS5jb20*> > to report email abuse. > > > >

They are probably moving to a mail order only format via the net...so another retailer that moves to the cloud to sell there products, which they already have been doing for a long time. If you look at the cost of rent staff and warehousing of products in Eastport, vs direct sales from that location then is probably a cost cutting move to keep price competitive. As most of their products are petro based this may account for a rise in cost their supplier base. So if they buy in volume and sell it on line, verse direct sales and all associated costs, they can keep the price down and maintain close control on margins.ie: profitability. In short, Eastport was probably costing them too much overhead compared to existing sales from the net. /ch On Fri, Jun 10, 2011 at 11:16 PM, mike <mi… [at] wahini.org> wrote: > > > This is inconvenient news as I always had something to get there whenever I > passed through. It was nice to be able to go into the store within walking > distance from the dinghy landing. The folks that worked there were always > very helpful and had good ideas on how to accomplish various projects. I > don't understand how moving away from America's sailing capital helps their > business. > Mike M. > > > On 6/10/2011 11:08 PM, Husar, Charlie [USA] wrote: > > For those of you in the Annapolis area who do your own sewing. The place > was handy periodically, but that is business. I'm not sure how Indiana is a > hotter market. I'm sure someone will let me know. There will now be > business space available in Eastport Annapolis. > > Take Care > Charlie > > ------------------------------ > *From:* Sailrite [mailto:sa… [at] sailrite.com <sa… [at] sailrite.com>] > *Sent:* Friday, June 10, 2011 5:04 PM > *To:* Husar, Charlie [USA] > *Subject:* Moving Sale at Sailrite Annapolis > > [image: 25% OFF Moving Sale] Sailrite Annapolis is moving back > to Indiana! > > In efforts to keep our load light and thank you for being such loyal > customers, we want you to have *25% off everything in the Annapolis store! > * The sooner you stop by, the better selection you'll have on Sunbrella® > fabric, thread, fasteners, zippers, tools, and more! > > Sailrite is consolidating the Annapolis store and www.sailrite.com<http://specials.sailrite.com/app/crm/marketing/campaignlistener.nl?__lstr=__cl&c=603010&__h=3c7969fb70bd12399b7a&__r=1842377&eou=aHR0cDovL3d3dy5zYWlscml0ZS5jb20*&_od=aHR0cHM6Ly9mb3Jtcy5uZXRzdWl0ZS5jb20*&url=http://www.sailrite.com>into a much larger Indiana facility come the end of July. Although we are > sad to go, we look forward to visiting, demonstrating our products, and > assisting you with your projects at the Annapolis Boat Show every fall! > > Sailrite's new home in Columbia City, IN > *Annapolis merchandise only, while supplies last. Discount cannot be > applied to prior purchases and cannot be combined with other offers. Applies > to retail pricing only. Address: > > 222 Severn Avenue > Building 4 Suite C > (Behind Chart House Restaurant) > Annapolis, MD 21403 > > 410.263.6732 (phone) > Store Hours: > > Monday: 10am – 6pm > Tuesday & Wednesday: Closed > Thursday – Saturday: 10am – 6pm > Sunday: 12pm – 5pm > ------------------------------ > You are subscribed as <hu… [at] bah.com>. Click here<http://specials.sailrite.com/app/crm/marketing/campaignlistener.nl?__lstr=__su&c=603010&__h=2c4f5e3f905da4bb2b66&__r=1842377&__oi=m&_od=aHR0cHM6Ly9mb3Jtcy5uZXRzdWl0ZS5jb20*>to manage your email subscription preferences. > Click here<http://specials.sailrite.com/app/crm/marketing/campaignlistener.nl?__lstr=__su&c=603010&__h=2c4f5e3f905da4bb2b66&__r=1842377&__oi=u&_od=aHR0cHM6Ly9mb3Jtcy5uZXRzdWl0ZS5jb20*>or reply to this email with 'unsubscribe' in the subject to unsubscribe from > this list or if you feel you have received this message in error. > This message was sent from Sailrite 4506 S. State Rd. 9 Churubusco IN 46723 > United States. Click here<http://specials.sailrite.com/app/site/crm/externalcasepage.nl?compid=NLCORP&formid=15&h=ff64c7106f3a029ea468&title=Campaign+Email+Abuse&CUSTENTITY73=603010&_od=aHR0cHM6Ly9mb3Jtcy5uZXRzdWl0ZS5jb20*>to report email abuse. > > > > > > -- /ch

Yeah, I understand. They are not in the boaters' charity business. There is a certain satisfaction of having knowledgeable human interaction and since it seems every boat and application is different, FAQ's just don't cut it sometimes. I'll still buy from them online anyway. Mike M. On 6/11/2011 9:34 AM, chris123 wrote: > > > They are probably moving to a mail order only format via the net...so > another retailer that moves to the cloud to sell there products, which > they already have been doing for a long time. If you look at the cost > of rent staff and warehousing of products in Eastport, vs direct sales > from that location then is probably a cost cutting move to keep price > competitive. As most of their products are petro based this may > account for a rise in cost their supplier base. So if they buy in > volume and sell it on line, verse direct sales and all associated > costs, they can keep the price down and maintain close control on > margins.ie <http://margins.ie>: profitability. In short, Eastport was > probably costing them too much overhead compared to existing sales > from the net. > > /ch > > On Fri, Jun 10, 2011 at 11:16 PM, mike <mi… [at] wahini.org > <mailto:mi… [at] wahini.org>> wrote: > > > > This is inconvenient news as I always had something to get there > whenever I passed through. It was nice to be able to go into the > store within walking distance from the dinghy landing. The folks > that worked there were always very helpful and had good ideas on > how to accomplish various projects. I don't understand how moving > away from America's sailing capital helps their business. > Mike M. > 12pm – 5pm >> >> >> >> ------------------------------------------------------------------------ >> You are subscribed as <hu… [at] bah.com >> <mailto:hu… [at] bah.com>>. Click here >> <http://specials.sailrite.com/app/crm/marketing/campaignlistener.nl?__lstr=__su&c=603010&__h=2c4f5e3f905da4bb2b66&__r=1842377&__oi=m&_od=aHR0cHM6Ly9mb3Jtcy5uZXRzdWl0ZS5jb20*> >> to manage your email subscription preferences. >> Click here >> <http://specials.sailrite.com/app/crm/marketing/campaignlistener.nl?__lstr=__su&c=603010&__h=2c4f5e3f905da4bb2b66&__r=1842377&__oi=u&_od=aHR0cHM6Ly9mb3Jtcy5uZXRzdWl0ZS5jb20*> >> or reply to this email with 'unsubscribe' in the subject to >> unsubscribe from this list or if you feel you have received this >> message in error. >> This message was sent from Sailrite 4506 S. State Rd. 9 >> Churubusco IN 46723 United States. Click here >> <http://specials.sailrite.com/app/site/crm/externalcasepage.nl?compid=NLCORP&formid=15&h=ff64c7106f3a029ea468&title=Campaign+Email+Abuse&CUSTENTITY73=603010&_od=aHR0cHM6Ly9mb3Jtcy5uZXRzdWl0ZS5jb20*> >> to report email abuse. >> > > > > > > > -- > /ch > > > > >

Even as an online business, Sailrite does good customer service. I got advice from one of the owners once when I was having trouble with a dodger I was building. He got on the phone and talked me through some glitch I was having. Their online prices are competitive with local establishments in my area. I hope they continue to prosper. Terry Spencer On Jun 11, 2011, at 7:12 AM, mike wrote: > Yeah, I understand. They are not in the boaters' charity business. There is a certain satisfaction of having knowledgeable human interaction and since it seems every boat and application is different, FAQ's just don't cut it sometimes. I'll still buy from them online anyway. > Mike M. > > On 6/11/2011 9:34 AM, chris123 wrote: > >> They are probably moving to a mail order only format via the net...so another retailer that moves to the cloud to sell there products, which they already have been doing for a long time. If you look at the cost of rent staff and warehousing of products in Eastport, vs direct sales from that location then is probably a cost cutting move to keep price competitive. As most of their products are petro based this may account for a rise in cost their supplier base. So if they buy in volume and sell it on line, verse direct sales and all associated costs, they can keep the price down and maintain close control on margins.ie: profitability. In short, Eastport was probably costing them too much overhead compared to existing sales from the net. >> >> /ch >> >> On Fri, Jun 10, 2011 at 11:16 PM, mike <mi… [at] wahini.org> wrote: >> >> >> This is inconvenient news as I always had something to get there whenever I passed through. It was nice to be able to go into the store within walking distance from the dinghy landing. The folks that worked there were always very helpful and had good ideas on how to accomplish various projects. I don't understand how moving away from America's sailing capital helps their business. >> Mike M. >> 12pm – 5pm >>> >>> >>> >>> You are subscribed as <hu… [at] bah.com>. Click here to manage your email subscription preferences. >>> Click here or reply to this email with 'unsubscribe' in the subject to unsubscribe from this list or if you feel you have received this message in error. >>> This message was sent from Sailrite 4506 S. State Rd. 9 Churubusco IN 46723 United States. Click here to report email abuse. >> >> >> >> >> >> >> -- >> /ch >> >> > > >

There is nothing wrong with an online business. The key is stellar customer support and service. If you nail those two you never loose a customer and have repeat business. Its so simple a formula, its amazing that not everyone is doing it. Sadly too few are. Recently I asked Raymarine, how much juice the X=5 system uses based on real world data for a 9K vessel properly trimmed. The download manuals reads 10-24A for the drive unit which is way to high. The response from customer support via email, not phone, in the cue for 20 minutes on hold and then you get asked to leave a message, was the drive unit stalls out at 8 Amps. The response took 2 days, and is meaningless. Will I buy another Raymarine Product. Nope. The complete opposite with ProMarineer when my GI blew up in the winter. Almost 30 minutes with the head engineer to diagnose the problem whether I bought a new one or not. So guess what brand I bought...:) /ch On Sat, Jun 11, 2011 at 10:43 AM, Terry Spencer <ts… [at] harbornet.com>wrote: > > > Even as an online business, Sailrite does good customer service. I got > advice from one of the owners once when I was having trouble with a dodger I > was building. He got on the phone and talked me through some glitch I was > having. Their online prices are competitive with local establishments in my > area. I hope they continue to prosper. > > Terry Spencer >

I want to add a comment about ProMariner. I installed one of their chargers summer before last and this year the fan quit. I called them to see if they would help me test the unit to see if the fault was the fan or the board. They said they would rather not do that because I might juice myself and that I needed to send the unit back. I got a return authorization but had no proof of purchase so I figured I was simply screwed. The unit was to arrive at their RI shop last Tuesday and I hadn't heard anything by Thursday so I called. Two minutes on the phone. They were sending me out a new unit and it would probably ship that day. Zero dollars changed hands. Not even shipping. Like Chris, when I finally need a new unit guess which brand I'll choose. From: chris123 <ch… [at] gmail.com> To: Ca… [at] yahoogroups.com Sent: Sat, June 11, 2011 8:59:21 PM Subject: Re: [Cal_Boats] FW: Moving Sale at Sailrite Annapolis There is nothing wrong with an online business. The key is stellar customer support and service. If you nail those two you never loose a customer and have repeat business. Its so simple a formula, its amazing that not everyone is doing it. Sadly too few are. Recently I asked Raymarine, how much juice the X=5 system uses based on real world data for a 9K vessel properly trimmed. The download manuals reads 10-24A for the drive unit which is way to high. The response from customer support via email, not phone, in the cue for 20 minutes on hold and then you get asked to leave a message, was the drive unit stalls out at 8 Amps. The response took 2 days, and is meaningless. Will I buy another Raymarine Product. Nope. The complete opposite with ProMarineer when my GI blew up in the winter. Almost 30 minutes with the head engineer to diagnose the problem whether I bought a new one or not. So guess what brand I bought...:) /ch On Sat, Jun 11, 2011 at 10:43 AM, Terry Spencer <ts… [at] harbornet.com> wrote: > > >Even as an online business, Sailrite does good customer service. I got advice >from one of the owners once when I was having trouble with a dodger I was >building. He got on the phone and talked me through some glitch I was having. > Their online prices are competitive with local establishments in my area. I >hope they continue to prosper. > >Terry Spencer >

Wayne: While Joe D does not sell via the web, his shop gets it as well. Its the service component that makes or breaks a company or business. No wonder the lad has record sales and a good product to boot. West on the other hand is good for over the counter no questions asked exchanges and now doing price matching. On the phone, I would rate them a 6 out of 10. /ch On Mon, Jun 13, 2011 at 9:33 AM, Wayne Gillikin <wa… [at] yahoo.com>wrote: > > > Like Chris, when I finally need a new unit guess which brand I'll choose. > > >