Garmin Map 420S

anyone know about these? ours is having fits. I contacted Garmin and was told I needed to upgrade the software. I bought their update chip, followed directions, but it says I should find an "update software" option to select after the chip is installed, and none shows up. Reggie

1. With my Garmin, you connect the unit to the internet through your Data cable to computer to Garmin. Then run the updater software available at Garmin. This updates the firmware, software and maps to current versions. 2. I know Garmin's National Trainer, and will ask if there is another "fix". The updater is at: http://www8.garmin.com/products/webupdater/howtoinstall.jsp *´¨) ¸.· ´¸.·*´¨) ¸.·**¨) (¸.·´ (¸.·' ( ..........-_/) [cid:image005.png@01CBF93B.85770E70] Timm Lessley From: Ca… [at] yahoogroups.com [mailto:Ca… [at] yahoogroups.com] On Behalf Of r good Sent: Sunday, March 18, 2012 9:08 AM To: ca… [at] yahoogroups.com Subject: [Cal_Boats] Garmin Map 420S anyone know about these? ours is having fits. I contacted Garmin and was told I needed to upgrade the software. I bought their update chip, followed directions, but it says I should find an "update software" option to select after the chip is installed, and none shows up. Reggie

I had a problem with mine, it froze up. Called Garmin. They give me a procedure for a hard reset? "Well, your first action should be to try and reset your Garmin device. Just press the reset button, which is located near the SN#. You can also try to just turn off the device and then turn it back on. The only problem with using the power button is that sometimes the button won’t work at all if the device is frozen. You may be forced to do a hard reset." If your Garmin GPS won’t turn on at all, you must perform a hard reset. Take a pencil or paper clip, and poke the reset button. Hold it down for a few seconds, and wait for the device to turn on. May help? Chuck 2-34 From: r good <my… [at] hotmail.com> To: ca… [at] yahoogroups.com Sent: Sunday, March 18, 2012 8:07 AM Subject: [Cal_Boats] Garmin Map 420S anyone know about these? ours is having fits. I contacted Garmin and was told I needed to upgrade the software. I bought their update chip, followed directions, but it says I should find an "update software" option to select after the chip is installed, and none shows up. Reggie

I am told it needs shipped to them for repair. $150 plus shipping. 90 day warranty when i get it back. Hmmmm. to do or not to do? Reggie To: Ca… [at] yahoogroups.com From: le… [at] yahoo.com Date: Sun, 18 Mar 2012 08:56:32 -0700 Subject: Re: [Cal_Boats] Garmin Map 420S I had a problem with mine, it froze up. Called Garmin. They give me a procedure for a hard reset? "Well, your first action should be to try and reset your Garmin device. Just press the reset button, which is located near the SN#. You can also try to just turn off the device and then turn it back on. The only problem with using the power button is that sometimes the button won’t work at all if the device is frozen. You may be forced to do a hard reset." If your Garmin GPS won’t turn on at all, you must perform a hard reset. Take a pencil or paper clip, and poke the reset button. Hold it down for a few seconds, and wait for the device to turn on. May help? Chuck 2-34 From: r good <my… [at] hotmail.com> To: ca… [at] yahoogroups.com Sent: Sunday, March 18, 2012 8:07 AM Subject: [Cal_Boats] Garmin Map 420S anyone know about these? ours is having fits. I contacted Garmin and was told I needed to upgrade the software. I bought their update chip, followed directions, but it says I should find an "update software" option to select after the chip is installed, and none shows up. Reggie

Reggie, I'm not sure what the symptom is... I just got off line with the Garmin National Trainer, and neither he or I can determine what you are fighting. 1. I see you bought an update card (free on the internet). 2. Was the machine running before that? 3. What is it doing now? 4. Do you have an SD card reader in your laptop? (many do) 5. Where you updating the charts or the firmware? 6. Why did the person tell you to ship it back? Do you have the link to the internet that describes the update procedure>? http://www8.garmin.com/support/software/marine.html He's currently sending me more stuff to ask or provide. *´¨) ¸.· ´¸.·*´¨) ¸.·**¨) (¸.·´ (¸.·' ( ..........-_/) [cid:image005.png@01CBF93B.85770E70] Timm Lessley From: Ca… [at] yahoogroups.com [mailto:Ca… [at] yahoogroups.com] On Behalf Of r good Sent: Tuesday, March 20, 2012 1:03 PM To: ca… [at] yahoogroups.com Subject: [Cal_Boats] update on Garmin Map 420S I am told it needs shipped to them for repair. $150 plus shipping. 90 day warranty when i get it back. Hmmmm. to do or not to do? Reggie To: Ca… [at] yahoogroups.com From: le… [at] yahoo.com Date: Sun, 18 Mar 2012 08:56:32 -0700 Subject: Re: [Cal_Boats] Garmin Map 420S I had a problem with mine, it froze up. Called Garmin. They give me a procedure for a hard reset? "Well, your first action should be to try and reset your Garmin device. Just press the reset button, which is located near the SN#. You can also try to just turn off the device and then turn it back on. The only problem with using the power button is that sometimes the button won't work at all if the device is frozen. You may be forced to do a hard reset." If your Garmin GPS won't turn on at all, you must perform a hard reset. Take a pencil or paper clip, and poke the reset button. Hold it down for a few seconds, and wait for the device to turn on. May help? Chuck 2-34 From: r good <my… [at] hotmail.com> To: ca… [at] yahoogroups.com Sent: Sunday, March 18, 2012 8:07 AM Subject: [Cal_Boats] Garmin Map 420S anyone know about these? ours is having fits. I contacted Garmin and was told I needed to upgrade the software. I bought their update chip, followed directions, but it says I should find an "update software" option to select after the chip is installed, and none shows up. Reggie

Timm If he has a PC he can place the card into the PC and look for a file inside the Garmin folder which says GUPDATE. If he has that then when he installs the card he will get a image like the attached.( this is a shot from a GPSmap 740 but its more or less the same. If he does not then he can go to Go to Configure>System>System information ( there should then be a option for update software) If this does not work he will need to download the most current version from here http://www8.garmin.com/support/agree.jsp?id=4763 and then extract the file to a blank SD card. He can use the card that Garmin sent him just as long as he is 100000000% sure that he did not order a chart card. As far as the chart card he should NOT be using his chart card for any user data. Also he needs to make sure that the SD card lock is not ON. If this does not work let me know and just maybe I could do some screen shots or a video of what should happen. Something is up [cid:image004.jpg@01CD06A2.51B64220] *´¨) ¸.· ´¸.·*´¨) ¸.·**¨) (¸.·´ (¸.·' ( ..........-_/) [cid:image005.png@01CBF93B.85770E70] Timm Lessley From: Ca… [at] yahoogroups.com [mailto:Ca… [at] yahoogroups.com] On Behalf Of r good Sent: Tuesday, March 20, 2012 1:03 PM To: ca… [at] yahoogroups.com Subject: [Cal_Boats] update on Garmin Map 420S I am told it needs shipped to them for repair. $150 plus shipping. 90 day warranty when i get it back. Hmmmm. to do or not to do? Reggie To: Ca… [at] yahoogroups.com From: le… [at] yahoo.com Date: Sun, 18 Mar 2012 08:56:32 -0700 Subject: Re: [Cal_Boats] Garmin Map 420S I had a problem with mine, it froze up. Called Garmin. They give me a procedure for a hard reset? "Well, your first action should be to try and reset your Garmin device. Just press the reset button, which is located near the SN#. You can also try to just turn off the device and then turn it back on. The only problem with using the power button is that sometimes the button won't work at all if the device is frozen. You may be forced to do a hard reset." If your Garmin GPS won't turn on at all, you must perform a hard reset. Take a pencil or paper clip, and poke the reset button. Hold it down for a few seconds, and wait for the device to turn on. May help? Chuck 2-34 From: r good <my… [at] hotmail.com> To: ca… [at] yahoogroups.com Sent: Sunday, March 18, 2012 8:07 AM Subject: [Cal_Boats] Garmin Map 420S anyone know about these? ours is having fits. I contacted Garmin and was told I needed to upgrade the software. I bought their update chip, followed directions, but it says I should find an "update software" option to select after the chip is installed, and none shows up. Reggie

First Problem. the unit powers up, and i agree to terms. then, I go to a page and it jumps back out to an error page saying "transducer disconnected, Sonar turned off". If i select "OK", it goes back to the page I was on, for a second or more, then back to the error. If I am on the navigation page showing charts plus sonar, I get speed, depth, picture on screen, etc before it jumps bacc to the error. If I keep hitting "Select", I can get current glimpses of what my status is before it goes back to the error. this is the original problem for which I contacted Garmin and was told I needed to do a software update b efore doing anything else. Several folks have suggested downloading the info to a card in my computer, but it does nothave a slot for that size card. Neither do I have a cable to connect from my computer to the 420s. I spoke with allison in product support. She says my card slot must be bad because it will not read the update card nor will it read the updated map card I bought some time back. she says i should send it in for repairs and both problems would be dealt with. Reggie To: Ca… [at] yahoogroups.com From: ti… [at] ch2m.com Date: Tue, 20 Mar 2012 19:35:44 +0000 Subject: RE: [Cal_Boats] update on Garmin Map 420S Reggie, I’m not sure what the symptom is… I just got off line with the Garmin National Trainer, and neither he or I can determine what you are fighting. 1. I see you bought an update card (free on the internet). 2. Was the machine running before that? 3. What is it doing now? 4. Do you have an SD card reader in your laptop? (many do) 5. Where you updating the charts or the firmware? 6. Why did the person tell you to ship it back? Do you have the link to the internet that describes the update procedure>? http://www8.garmin.com/support/software/marine.html He’s currently sending me more stuff to ask or provide. *´¨) ¸.· ´¸.·*´¨) ¸.·**¨) (¸.·´ (¸.·' ( ......….-_/) Timm Lessley From: Ca… [at] yahoogroups.com [mailto:Ca… [at] yahoogroups.com] On Behalf Of r good Sent: Tuesday, March 20, 2012 1:03 PM To: ca… [at] yahoogroups.com Subject: [Cal_Boats] update on Garmin Map 420S I am told it needs shipped to them for repair. $150 plus shipping. 90 day warranty when i get it back. Hmmmm. to do or not to do? Reggie To: Ca… [at] yahoogroups.com From: le… [at] yahoo.com Date: Sun, 18 Mar 2012 08:56:32 -0700 Subject: Re: [Cal_Boats] Garmin Map 420S I had a problem with mine, it froze up. Called Garmin. They give me a procedure for a hard reset? "Well, your first action should be to try and reset your Garmin device. Just press the reset button, which is located near the SN#. You can also try to just turn off the device and then turn it back on. The only problem with using the power button is that sometimes the button won’t work at all if the device is frozen. You may be forced to do a hard reset." If your Garmin GPS won’t turn on at all, you must perform a hard reset. Take a pencil or paper clip, and poke the reset button. Hold it down for a few seconds, and wait for the device to turn on. May help? Chuck 2-34 From: r good <my… [at] hotmail.com> To: ca… [at] yahoogroups.com Sent: Sunday, March 18, 2012 8:07 AM Subject: [Cal_Boats] Garmin Map 420S anyone know about these? ours is having fits. I contacted Garmin and was told I needed to upgrade the software. I bought their update chip, followed directions, but it says I should find an "update software" option to select after the chip is installed, and none shows up. Reggie

There appears to be no reset button on this unit. Reggie To: Ca… [at] yahoogroups.com From: ti… [at] ch2m.com Date: Tue, 20 Mar 2012 19:35:44 +0000 Subject: RE: [Cal_Boats] update on Garmin Map 420S Reggie, I’m not sure what the symptom is… I just got off line with the Garmin National Trainer, and neither he or I can determine what you are fighting. 1. I see you bought an update card (free on the internet). 2. Was the machine running before that? 3. What is it doing now? 4. Do you have an SD card reader in your laptop? (many do) 5. Where you updating the charts or the firmware? 6. Why did the person tell you to ship it back? Do you have the link to the internet that describes the update procedure>? http://www8.garmin.com/support/software/marine.html He’s currently sending me more stuff to ask or provide. *´¨) ¸.· ´¸.·*´¨) ¸.·**¨) (¸.·´ (¸.·' ( ......….-_/) Timm Lessley From: Ca… [at] yahoogroups.com [mailto:Ca… [at] yahoogroups.com] On Behalf Of r good Sent: Tuesday, March 20, 2012 1:03 PM To: ca… [at] yahoogroups.com Subject: [Cal_Boats] update on Garmin Map 420S I am told it needs shipped to them for repair. $150 plus shipping. 90 day warranty when i get it back. Hmmmm. to do or not to do? Reggie To: Ca… [at] yahoogroups.com From: le… [at] yahoo.com Date: Sun, 18 Mar 2012 08:56:32 -0700 Subject: Re: [Cal_Boats] Garmin Map 420S I had a problem with mine, it froze up. Called Garmin. They give me a procedure for a hard reset? "Well, your first action should be to try and reset your Garmin device. Just press the reset button, which is located near the SN#. You can also try to just turn off the device and then turn it back on. The only problem with using the power button is that sometimes the button won’t work at all if the device is frozen. You may be forced to do a hard reset." If your Garmin GPS won’t turn on at all, you must perform a hard reset. Take a pencil or paper clip, and poke the reset button. Hold it down for a few seconds, and wait for the device to turn on. May help? Chuck 2-34 From: r good <my… [at] hotmail.com> To: ca… [at] yahoogroups.com Sent: Sunday, March 18, 2012 8:07 AM Subject: [Cal_Boats] Garmin Map 420S anyone know about these? ours is having fits. I contacted Garmin and was told I needed to upgrade the software. I bought their update chip, followed directions, but it says I should find an "update software" option to select after the chip is installed, and none shows up. Reggie

And you made sure to unlock the update SD card? *´¨) ¸.· ´¸.·*´¨) ¸.·**¨) (¸.·´ (¸.·' ( ..........-_/) [cid:image005.png@01CBF93B.85770E70] Timm Lessley From: Ca… [at] yahoogroups.com [mailto:Ca… [at] yahoogroups.com] On Behalf Of r good Sent: Tuesday, March 20, 2012 3:35 PM To: ca… [at] yahoogroups.com Subject: RE: [Cal_Boats] update on Garmin Map 420S There appears to be no reset button on this unit. Reggie To: Ca… [at] yahoogroups.com From: ti… [at] ch2m.com Date: Tue, 20 Mar 2012 19:35:44 +0000 Subject: RE: [Cal_Boats] update on Garmin Map 420S Reggie, I'm not sure what the symptom is... I just got off line with the Garmin National Trainer, and neither he or I can determine what you are fighting. 1. I see you bought an update card (free on the internet). 2. Was the machine running before that? 3. What is it doing now? 4. Do you have an SD card reader in your laptop? (many do) 5. Where you updating the charts or the firmware? 6. Why did the person tell you to ship it back? Do you have the link to the internet that describes the update procedure>? http://www8.garmin.com/support/software/marine.html He's currently sending me more stuff to ask or provide. *´¨) ¸.· ´¸.·*´¨) ¸.·**¨) (¸.·´ (¸.·' ( ..........-_/) [cid:image005.png@01CBF93B.85770E70] Timm Lessley From: Ca… [at] yahoogroups.com [mailto:Ca… [at] yahoogroups.com] On Behalf Of r good Sent: Tuesday, March 20, 2012 1:03 PM To: ca… [at] yahoogroups.com Subject: [Cal_Boats] update on Garmin Map 420S I am told it needs shipped to them for repair. $150 plus shipping. 90 day warranty when i get it back. Hmmmm. to do or not to do? Reggie To: Ca… [at] yahoogroups.com From: le… [at] yahoo.com Date: Sun, 18 Mar 2012 08:56:32 -0700 Subject: Re: [Cal_Boats] Garmin Map 420S I had a problem with mine, it froze up. Called Garmin. They give me a procedure for a hard reset? "Well, your first action should be to try and reset your Garmin device. Just press the reset button, which is located near the SN#. You can also try to just turn off the device and then turn it back on. The only problem with using the power button is that sometimes the button won't work at all if the device is frozen. You may be forced to do a hard reset." If your Garmin GPS won't turn on at all, you must perform a hard reset. Take a pencil or paper clip, and poke the reset button. Hold it down for a few seconds, and wait for the device to turn on. May help? Chuck 2-34 From: r good <my… [at] hotmail.com> To: ca… [at] yahoogroups.com Sent: Sunday, March 18, 2012 8:07 AM Subject: [Cal_Boats] Garmin Map 420S anyone know about these? ours is having fits. I contacted Garmin and was told I needed to upgrade the software. I bought their update chip, followed directions, but it says I should find an "update software" option to select after the chip is installed, and none shows up. Reggie

no idea. don't know how to do that. the instructions say: 1. power up 2.agree 3.insert card. 4.select "update Software" This option never shows up. A second set of instructions came from Garmin. It said "insert card, then hold down up arrow, then also hold down power until "holding" shows on screen ". I never made it past that point, even after holding both for a slow 60 count no "holding" or anything else besides "Garmin " ever showed up. Reggie To: Ca… [at] yahoogroups.com From: ti… [at] ch2m.com Date: Tue, 20 Mar 2012 21:40:36 +0000 Subject: RE: [Cal_Boats] update on Garmin Map 420S And you made sure to unlock the update SD card? *´¨) ¸.· ´¸.·*´¨) ¸.·**¨) (¸.·´ (¸.·' ( ......….-_/) Timm Lessley From: Ca… [at] yahoogroups.com [mailto:Ca… [at] yahoogroups.com] On Behalf Of r good Sent: Tuesday, March 20, 2012 3:35 PM To: ca… [at] yahoogroups.com Subject: RE: [Cal_Boats] update on Garmin Map 420S There appears to be no reset button on this unit. Reggie To: Ca… [at] yahoogroups.com From: ti… [at] ch2m.com Date: Tue, 20 Mar 2012 19:35:44 +0000 Subject: RE: [Cal_Boats] update on Garmin Map 420S Reggie, I’m not sure what the symptom is… I just got off line with the Garmin National Trainer, and neither he or I can determine what you are fighting. 1. I see you bought an update card (free on the internet). 2. Was the machine running before that? 3. What is it doing now? 4. Do you have an SD card reader in your laptop? (many do) 5. Where you updating the charts or the firmware? 6. Why did the person tell you to ship it back? Do you have the link to the internet that describes the update procedure>? http://www8.garmin.com/support/software/marine.html He’s currently sending me more stuff to ask or provide. *´¨) ¸.· ´¸.·*´¨) ¸.·**¨) (¸.·´ (¸.·' ( ......….-_/) Timm Lessley From: Ca… [at] yahoogroups.com [mailto:Ca… [at] yahoogroups.com] On Behalf Of r good Sent: Tuesday, March 20, 2012 1:03 PM To: ca… [at] yahoogroups.com Subject: [Cal_Boats] update on Garmin Map 420S I am told it needs shipped to them for repair. $150 plus shipping. 90 day warranty when i get it back. Hmmmm. to do or not to do? Reggie To: Ca… [at] yahoogroups.com From: le… [at] yahoo.com Date: Sun, 18 Mar 2012 08:56:32 -0700 Subject: Re: [Cal_Boats] Garmin Map 420S I had a problem with mine, it froze up. Called Garmin. They give me a procedure for a hard reset? "Well, your first action should be to try and reset your Garmin device. Just press the reset button, which is located near the SN#. You can also try to just turn off the device and then turn it back on. The only problem with using the power button is that sometimes the button won’t work at all if the device is frozen. You may be forced to do a hard reset." If your Garmin GPS won’t turn on at all, you must perform a hard reset. Take a pencil or paper clip, and poke the reset button. Hold it down for a few seconds, and wait for the device to turn on. May help? Chuck 2-34 From: r good <my… [at] hotmail.com> To: ca… [at] yahoogroups.com Sent: Sunday, March 18, 2012 8:07 AM Subject: [Cal_Boats] Garmin Map 420S anyone know about these? ours is having fits. I contacted Garmin and was told I needed to upgrade the software. I bought their update chip, followed directions, but it says I should find an "update software" option to select after the chip is installed, and none shows up. Reggie

How do know if my SD card is locked? Most SD cards have a switch on the edge of one side of the card. Sliding it up or down will unlock or lock the card. When the card is locked, you will not be able to transfer any audio tracks. Nor will you be able to play any copy protected files. We recommend you always keep the card unlocked. [http://www.pocket-tunes.com/images/kb/SD%20card%20lock%20slider.jpg] NOTE: We have found that on some cards, if the slider is even halfway towards the lock position, the card will be locked. Make sure that the slider is all the way to the UN-locked position. *´¨) ¸.· ´¸.·*´¨) ¸.·**¨) (¸.·´ (¸.·' ( ..........-_/) [cid:image005.png@01CBF93B.85770E70] Timm Lessley From: Ca… [at] yahoogroups.com [mailto:Ca… [at] yahoogroups.com] On Behalf Of r good Sent: Tuesday, March 20, 2012 3:54 PM To: ca… [at] yahoogroups.com Subject: RE: [Cal_Boats] update on Garmin Map 420S no idea. don't know how to do that. the instructions say: 1. power up 2.agree 3.insert card. 4.select "update Software" This option never shows up. A second set of instructions came from Garmin. It said "insert card, then hold down up arrow, then also hold down power until "holding" shows on screen ". I never made it past that point, even after holding both for a slow 60 count no "holding" or anything else besides "Garmin " ever showed up. Reggie To: Ca… [at] yahoogroups.com From: ti… [at] ch2m.com Date: Tue, 20 Mar 2012 21:40:36 +0000 Subject: RE: [Cal_Boats] update on Garmin Map 420S And you made sure to unlock the update SD card? *´¨) ¸.· ´¸.·*´¨) ¸.·**¨) (¸.·´ (¸.·' ( ..........-_/) [cid:image005.png@01CBF93B.85770E70] Timm Lessley From: Ca… [at] yahoogroups.com [mailto:Ca… [at] yahoogroups.com] On Behalf Of r good Sent: Tuesday, March 20, 2012 3:35 PM To: ca… [at] yahoogroups.com Subject: RE: [Cal_Boats] update on Garmin Map 420S There appears to be no reset button on this unit. Reggie To: Ca… [at] yahoogroups.com From: ti… [at] ch2m.com Date: Tue, 20 Mar 2012 19:35:44 +0000 Subject: RE: [Cal_Boats] update on Garmin Map 420S Reggie, I'm not sure what the symptom is... I just got off line with the Garmin National Trainer, and neither he or I can determine what you are fighting. 1. I see you bought an update card (free on the internet). 2. Was the machine running before that? 3. What is it doing now? 4. Do you have an SD card reader in your laptop? (many do) 5. Where you updating the charts or the firmware? 6. Why did the person tell you to ship it back? Do you have the link to the internet that describes the update procedure>? http://www8.garmin.com/support/software/marine.html He's currently sending me more stuff to ask or provide. *´¨) ¸.· ´¸.·*´¨) ¸.·**¨) (¸.·´ (¸.·' ( ..........-_/) [cid:image005.png@01CBF93B.85770E70] Timm Lessley From: Ca… [at] yahoogroups.com [mailto:Ca… [at] yahoogroups.com] On Behalf Of r good Sent: Tuesday, March 20, 2012 1:03 PM To: ca… [at] yahoogroups.com Subject: [Cal_Boats] update on Garmin Map 420S I am told it needs shipped to them for repair. $150 plus shipping. 90 day warranty when i get it back. Hmmmm. to do or not to do? Reggie To: Ca… [at] yahoogroups.com From: le… [at] yahoo.com Date: Sun, 18 Mar 2012 08:56:32 -0700 Subject: Re: [Cal_Boats] Garmin Map 420S I had a problem with mine, it froze up. Called Garmin. They give me a procedure for a hard reset? "Well, your first action should be to try and reset your Garmin device. Just press the reset button, which is located near the SN#. You can also try to just turn off the device and then turn it back on. The only problem with using the power button is that sometimes the button won't work at all if the device is frozen. You may be forced to do a hard reset." If your Garmin GPS won't turn on at all, you must perform a hard reset. Take a pencil or paper clip, and poke the reset button. Hold it down for a few seconds, and wait for the device to turn on. May help? Chuck 2-34 From: r good <my… [at] hotmail.com> To: ca… [at] yahoogroups.com Sent: Sunday, March 18, 2012 8:07 AM Subject: [Cal_Boats] Garmin Map 420S anyone know about these? ours is having fits. I contacted Garmin and was told I needed to upgrade the software. I bought their update chip, followed directions, but it says I should find an "update software" option to select after the chip is installed, and none shows up. Reggie

SD card reader, $4.95 free shipping http://www.newegg.com/Product/Product.aspx?Item=9SIA0TJ0748062 On Tue, Mar 20, 2012 at 2:33 PM, r good <my… [at] hotmail.com> wrote: > ** > > > First Problem. the unit powers up, and i agree to terms. then, I go > to a page and it jumps back out to an error page saying "transducer > disconnected, Sonar turned off". If i select "OK", it goes back to the > page I was on, for a second or more, then back to the error. If I am on > the navigation page showing charts plus sonar, I get speed, depth, picture > on screen, etc before it jumps bacc to the error. If I keep hitting > "Select", I can get current glimpses of what my status is before it goes > back to the error. this is the original problem for which I contacted > Garmin and was told I needed to do a software update b efore doing anything > else. > > Several folks have suggested downloading the info to a card in my > computer, but it does nothave a slot for that size card. Neither do I have > a cable to connect from my computer to the 420s. > > I spoke with allison in product support. She says my card slot must be > bad because it will not read the update card nor will it read the updated > map card I bought some time back. she says i should send it in for repairs > and both problems would be dealt with. > Reggie > ------------------------------ > To: Ca… [at] yahoogroups.com > From: ti… [at] ch2m.com > Date: Tue, 20 Mar 2012 19:35:44 +0000 > Subject: RE: [Cal_Boats] update on Garmin Map 420S > > > > Reggie, > > > > I’m not sure what the symptom is… I just got off line with the Garmin > National Trainer, and neither he or I can determine what you are fighting. > > > > 1. I see you bought an update card (free on the internet). > > 2. Was the machine running before that? > > 3. What is it doing now? > > 4. Do you have an SD card reader in your laptop? (many do) > > 5. Where you updating the charts or the firmware? > > 6. Why did the person tell you to ship it back? > > > > Do you have the link to the internet that describes the update procedure>? > > http://www8.garmin.com/support/software/marine.html > > He’s currently sending me more stuff to ask or provide. > > > > > > > > *´¨) > ¸.· ´¸.·*´¨) ¸.·**¨) > (¸.·´ (¸.·' ( ......….-*_/)** * > > *[image: cid:image005.png@01CBF93B.85770E70]* > > *Timm Lessley* > > > > *From:* Ca… [at] yahoogroups.com [mailto:Ca… [at] yahoogroups.com] *On > Behalf Of *r good > *Sent:* Tuesday, March 20, 2012 1:03 PM > *To:* ca… [at] yahoogroups.com > *Subject:* [Cal_Boats] update on Garmin Map 420S > > > > > > > I am told it needs shipped to them for repair. $150 plus shipping. 90 > day warranty when i get it back. Hmmmm. to do or not to do? > Reggie > ------------------------------ > > To: Ca… [at] yahoogroups.com > From: le… [at] yahoo.com > Date: Sun, 18 Mar 2012 08:56:32 -0700 > Subject: Re: [Cal_Boats] Garmin Map 420S > > > > I had a problem with mine, it froze up. Called Garmin. They give me a > procedure for a hard reset? > > > > "Well, your first action should be to try and reset your Garmin device. > Just press the reset button, which is located near the SN#. You can also > try to just turn off the device and then turn it back on. The only problem > with using the power button is that sometimes the button won’t work at all > if the device is frozen. You may be forced to do a hard reset." > > If your Garmin GPS won’t turn on at all, you must perform a hard reset. > Take a pencil or paper clip, and poke the reset button. Hold it down for a > few seconds, and wait for the device to turn on. > > May help? > > Chuck 2-34 > > > > > *From:* r good <my… [at] hotmail.com> > *To:* ca… [at] yahoogroups.com > *Sent:* Sunday, March 18, 2012 8:07 AM > *Subject:* [Cal_Boats] Garmin Map 420S > > > > > > anyone know about these? ours is having fits. I contacted Garmin and was > told I needed to upgrade the software. I bought their update chip, > followed directions, but it says I should find an "update software" option > to select after the chip is installed, and none shows up. > Reggie > > > > > > >

and http://static.garmincdn.com/pumac/3292_OwnersManual.pdf On Tue, Mar 20, 2012 at 2:35 PM, r good <my… [at] hotmail.com> wrote: > ** > > > There appears to be no reset button on this unit. > > Reggie > > ------------------------------ > To: Ca… [at] yahoogroups.com > From: ti… [at] ch2m.com > Date: Tue, 20 Mar 2012 19:35:44 +0000 > Subject: RE: [Cal_Boats] update on Garmin Map 420S > > > > Reggie, > > > > I’m not sure what the symptom is… I just got off line with the Garmin > National Trainer, and neither he or I can determine what you are fighting. > > > > 1. I see you bought an update card (free on the internet). > > 2. Was the machine running before that? > > 3. What is it doing now? > > 4. Do you have an SD card reader in your laptop? (many do) > > 5. Where you updating the charts or the firmware? > > 6. Why did the person tell you to ship it back? > > > > Do you have the link to the internet that describes the update procedure>? > > http://www8.garmin.com/support/software/marine.html > > He’s currently sending me more stuff to ask or provide. > > > > > > > > *´¨) > ¸.· ´¸.·*´¨) ¸.·**¨) > (¸.·´ (¸.·' ( ......….-*_/)** * > > *[image: cid:image005.png@01CBF93B.85770E70]* > > *Timm Lessley* > > > > *From:* Ca… [at] yahoogroups.com [mailto:Ca… [at] yahoogroups.com] *On > Behalf Of *r good > *Sent:* Tuesday, March 20, 2012 1:03 PM > *To:* ca… [at] yahoogroups.com > *Subject:* [Cal_Boats] update on Garmin Map 420S > > > > > > > I am told it needs shipped to them for repair. $150 plus shipping. 90 > day warranty when i get it back. Hmmmm. to do or not to do? > Reggie > ------------------------------ > > To: Ca… [at] yahoogroups.com > From: le… [at] yahoo.com > Date: Sun, 18 Mar 2012 08:56:32 -0700 > Subject: Re: [Cal_Boats] Garmin Map 420S > > > > I had a problem with mine, it froze up. Called Garmin. They give me a > procedure for a hard reset? > > > > "Well, your first action should be to try and reset your Garmin device. > Just press the reset button, which is located near the SN#. You can also > try to just turn off the device and then turn it back on. The only problem > with using the power button is that sometimes the button won’t work at all > if the device is frozen. You may be forced to do a hard reset." > > If your Garmin GPS won’t turn on at all, you must perform a hard reset. > Take a pencil or paper clip, and poke the reset button. Hold it down for a > few seconds, and wait for the device to turn on. > > May help? > > Chuck 2-34 > > > > > *From:* r good <my… [at] hotmail.com> > *To:* ca… [at] yahoogroups.com > *Sent:* Sunday, March 18, 2012 8:07 AM > *Subject:* [Cal_Boats] Garmin Map 420S > > > > > > anyone know about these? ours is having fits. I contacted Garmin and was > told I needed to upgrade the software. I bought their update chip, > followed directions, but it says I should find an "update software" option > to select after the chip is installed, and none shows up. > Reggie > > > > > > >

card was/is unlocked To: Ca… [at] yahoogroups.com From: ti… [at] ch2m.com Date: Tue, 20 Mar 2012 21:56:08 +0000 Subject: RE: [Cal_Boats] update on Garmin Map 420S How do know if my SD card is locked? Most SD cards have a switch on the edge of one side of the card. Sliding it up or down will unlock or lock the card. When the card is locked, you will not be able to transfer any audio tracks. Nor will you be able to play any copy protected files. We recommend you always keep the card unlocked. NOTE: We have found that on some cards, if the slider is even halfway towards the lock position, the card will be locked. Make sure that the slider is all the way to the UN-locked position. *´¨) ¸.· ´¸.·*´¨) ¸.·**¨) (¸.·´ (¸.·' ( ......….-_/) Timm Lessley From: Ca… [at] yahoogroups.com [mailto:Ca… [at] yahoogroups.com] On Behalf Of r good Sent: Tuesday, March 20, 2012 3:54 PM To: ca… [at] yahoogroups.com Subject: RE: [Cal_Boats] update on Garmin Map 420S no idea. don't know how to do that. the instructions say: 1. power up 2.agree 3.insert card. 4.select "update Software" This option never shows up. A second set of instructions came from Garmin. It said "insert card, then hold down up arrow, then also hold down power until "holding" shows on screen ". I never made it past that point, even after holding both for a slow 60 count no "holding" or anything else besides "Garmin " ever showed up. Reggie To: Ca… [at] yahoogroups.com From: ti… [at] ch2m.com Date: Tue, 20 Mar 2012 21:40:36 +0000 Subject: RE: [Cal_Boats] update on Garmin Map 420S And you made sure to unlock the update SD card? *´¨) ¸.· ´¸.·*´¨) ¸.·**¨) (¸.·´ (¸.·' ( ......….-_/) Timm Lessley From: Ca… [at] yahoogroups.com [mailto:Ca… [at] yahoogroups.com] On Behalf Of r good Sent: Tuesday, March 20, 2012 3:35 PM To: ca… [at] yahoogroups.com Subject: RE: [Cal_Boats] update on Garmin Map 420S There appears to be no reset button on this unit. Reggie To: Ca… [at] yahoogroups.com From: ti… [at] ch2m.com Date: Tue, 20 Mar 2012 19:35:44 +0000 Subject: RE: [Cal_Boats] update on Garmin Map 420S Reggie, I’m not sure what the symptom is… I just got off line with the Garmin National Trainer, and neither he or I can determine what you are fighting. 1. I see you bought an update card (free on the internet). 2. Was the machine running before that? 3. What is it doing now? 4. Do you have an SD card reader in your laptop? (many do) 5. Where you updating the charts or the firmware? 6. Why did the person tell you to ship it back? Do you have the link to the internet that describes the update procedure>? http://www8.garmin.com/support/software/marine.html He’s currently sending me more stuff to ask or provide. *´¨) ¸.· ´¸.·*´¨) ¸.·**¨) (¸.·´ (¸.·' ( ......….-_/) Timm Lessley From: Ca… [at] yahoogroups.com [mailto:Ca… [at] yahoogroups.com] On Behalf Of r good Sent: Tuesday, March 20, 2012 1:03 PM To: ca… [at] yahoogroups.com Subject: [Cal_Boats] update on Garmin Map 420S I am told it needs shipped to them for repair. $150 plus shipping. 90 day warranty when i get it back. Hmmmm. to do or not to do? Reggie To: Ca… [at] yahoogroups.com From: le… [at] yahoo.com Date: Sun, 18 Mar 2012 08:56:32 -0700 Subject: Re: [Cal_Boats] Garmin Map 420S I had a problem with mine, it froze up. Called Garmin. They give me a procedure for a hard reset? "Well, your first action should be to try and reset your Garmin device. Just press the reset button, which is located near the SN#. You can also try to just turn off the device and then turn it back on. The only problem with using the power button is that sometimes the button won’t work at all if the device is frozen. You may be forced to do a hard reset." If your Garmin GPS won’t turn on at all, you must perform a hard reset. Take a pencil or paper clip, and poke the reset button. Hold it down for a few seconds, and wait for the device to turn on. May help? Chuck 2-34 From: r good <my… [at] hotmail.com> To: ca… [at] yahoogroups.com Sent: Sunday, March 18, 2012 8:07 AM Subject: [Cal_Boats] Garmin Map 420S anyone know about these? ours is having fits. I contacted Garmin and was told I needed to upgrade the software. I bought their update chip, followed directions, but it says I should find an "update software" option to select after the chip is installed, and none shows up. Reggie

Okay I tested this so it should work. With the unit off. Disconnect the depth transducer at the plug about 18" from the back of the display Keeping the unit turned off insert the Garmin update card in the unit. Press and hold the cursor up and power at the same time. The unit will come on and say boot block. Then holding. Then software loading. Keep holding all this time. After about 30 seconds release all keys and the unit should start. Once on go and check the version. Configure>system>system information. I suspect it will be either 5.30 or higher. If not and no errors remove card. Then with the unit still on insert the card. Should get a pop up and a option to update software. Select and let the unit do its thing. After the unit restarts double check the version. Should be 5.30 or higher . Turn unit off. Remove card. Reconnect transducer. Turn unit on. Should have no errors. If you still get an error I would suspect cable or transducer. Leaning more towards a transducer since the unit works without the transducer connected. Sorry about the fone email but I left my pc at the office and wanted to make sure I followed through with this task. They will be doing a forced update. If they miss the key up and power sequence they can kill power and retry but like I said I tested this and it does work. Jon Cheers, Timm Lessley (Sent from Blackberry) (503) 863-4019 From: r good [mailto:my… [at] hotmail.com] Sent: Tuesday, March 20, 2012 07:36 PM To: ca… [at] yahoogroups.com <ca… [at] yahoogroups.com> Subject: RE: [Cal_Boats] update on Garmin Map 420S card was/is unlocked To: Ca… [at] yahoogroups.com From: ti… [at] ch2m.com Date: Tue, 20 Mar 2012 21:56:08 +0000 Subject: RE: [Cal_Boats] update on Garmin Map 420S How do know if my SD card is locked? Most SD cards have a switch on the edge of one side of the card. Sliding it up or down will unlock or lock the card. When the card is locked, you will not be able to transfer any audio tracks. Nor will you be able to play any copy protected files. We recommend you always keep the card unlocked. [http://www.pocket-tunes.com/images/kb/SD%20card%20lock%20slider.jpg] NOTE: We have found that on some cards, if the slider is even halfway towards the lock position, the card will be locked. Make sure that the slider is all the way to the UN-locked position. *´¨) ¸.· ´¸.·*´¨) ¸.·**¨) (¸.·´ (¸.·' ( ......….-_/) [cid:image005.png@01CBF93B.85770E70] Timm Lessley From: Ca… [at] yahoogroups.com [mailto:Ca… [at] yahoogroups.com] On Behalf Of r good Sent: Tuesday, March 20, 2012 3:54 PM To: ca… [at] yahoogroups.com Subject: RE: [Cal_Boats] update on Garmin Map 420S no idea. don't know how to do that. the instructions say: 1. power up 2.agree 3.insert card. 4.select "update Software" This option never shows up. A second set of instructions came from Garmin. It said "insert card, then hold down up arrow, then also hold down power until "holding" shows on screen ". I never made it past that point, even after holding both for a slow 60 count no "holding" or anything else besides "Garmin " ever showed up. Reggie To: Ca… [at] yahoogroups.com From: ti… [at] ch2m.com Date: Tue, 20 Mar 2012 21:40:36 +0000 Subject: RE: [Cal_Boats] update on Garmin Map 420S And you made sure to unlock the update SD card? *´¨) ¸.· ´¸.·*´¨) ¸.·**¨) (¸.·´ (¸.·' ( ......….-_/) [cid:image005.png@01CBF93B.85770E70] Timm Lessley From: Ca… [at] yahoogroups.com [mailto:Ca… [at] yahoogroups.com] On Behalf Of r good Sent: Tuesday, March 20, 2012 3:35 PM To: ca… [at] yahoogroups.com Subject: RE: [Cal_Boats] update on Garmin Map 420S There appears to be no reset button on this unit. Reggie To: Ca… [at] yahoogroups.com From: ti… [at] ch2m.com Date: Tue, 20 Mar 2012 19:35:44 +0000 Subject: RE: [Cal_Boats] update on Garmin Map 420S Reggie, I’m not sure what the symptom is… I just got off line with the Garmin National Trainer, and neither he or I can determine what you are fighting. 1. I see you bought an update card (free on the internet). 2. Was the machine running before that? 3. What is it doing now? 4. Do you have an SD card reader in your laptop? (many do) 5. Where you updating the charts or the firmware? 6. Why did the person tell you to ship it back? Do you have the link to the internet that describes the update procedure>? http://www8.garmin.com/support/software/marine.html He’s currently sending me more stuff to ask or provide. *´¨) ¸.· ´¸.·*´¨) ¸.·**¨) (¸.·´ (¸.·' ( ......….-_/) [cid:image005.png@01CBF93B.85770E70] Timm Lessley From: Ca… [at] yahoogroups.com [mailto:Ca… [at] yahoogroups.com] On Behalf Of r good Sent: Tuesday, March 20, 2012 1:03 PM To: ca… [at] yahoogroups.com Subject: [Cal_Boats] update on Garmin Map 420S I am told it needs shipped to them for repair. $150 plus shipping. 90 day warranty when i get it back. Hmmmm. to do or not to do? Reggie To: Ca… [at] yahoogroups.com From: le… [at] yahoo.com Date: Sun, 18 Mar 2012 08:56:32 -0700 Subject: Re: [Cal_Boats] Garmin Map 420S I had a problem with mine, it froze up. Called Garmin. They give me a procedure for a hard reset? "Well, your first action should be to try and reset your Garmin device. Just press the reset button, which is located near the SN#. You can also try to just turn off the device and then turn it back on. The only problem with using the power button is that sometimes the button won’t work at all if the device is frozen. You may be forced to do a hard reset." If your Garmin GPS won’t turn on at all, you must perform a hard reset. Take a pencil or paper clip, and poke the reset button. Hold it down for a few seconds, and wait for the device to turn on. May help? Chuck 2-34 From: r good <my… [at] hotmail.com> To: ca… [at] yahoogroups.com Sent: Sunday, March 18, 2012 8:07 AM Subject: [Cal_Boats] Garmin Map 420S anyone know about these? ours is having fits. I contacted Garmin and was told I needed to upgrade the software. I bought their update chip, followed directions, but it says I should find an "update software" option to select after the chip is installed, and none shows up. Reggie

neither method worked. on the first method, Nothing showed up when holding up arrow plus power except the Garmin name. on the second method, no "update software" popped up. Perhaps Allison was correct about it not being able to read a card? Reggie To: Ca… [at] yahoogroups.com From: ti… [at] ch2m.com Date: Wed, 21 Mar 2012 11:32:35 +0000 Subject: Re: [Cal_Boats] update on Garmin Map 420S Okay I tested this so it should work. With the unit off. Disconnect the depth transducer at the plug about 18" from the back of the display Keeping the unit turned off insert the Garmin update card in the unit. Press and hold the cursor up and power at the same time. The unit will come on and say boot block. Then holding. Then software loading. Keep holding all this time. After about 30 seconds release all keys and the unit should start. Once on go and check the version. Configure>system>system information. I suspect it will be either 5.30 or higher. If not and no errors remove card. Then with the unit still on insert the card. Should get a pop up and a option to update software. Select and let the unit do its thing. After the unit restarts double check the version. Should be 5.30 or higher . Turn unit off. Remove card. Reconnect transducer. Turn unit on. Should have no errors. If you still get an error I would suspect cable or transducer. Leaning more towards a transducer since the unit works without the transducer connected. Sorry about the fone email but I left my pc at the office and wanted to make sure I followed through with this task. They will be doing a forced update. If they miss the key up and power sequence they can kill power and retry but like I said I tested this and it does work. Jon Cheers, Timm Lessley (Sent from Blackberry) (503) 863-4019 From: r good [mailto:my… [at] hotmail.com] Sent: Tuesday, March 20, 2012 07:36 PM To: ca… [at] yahoogroups.com <ca… [at] yahoogroups.com> Subject: RE: [Cal_Boats] update on Garmin Map 420S card was/is unlocked To: Ca… [at] yahoogroups.com From: ti… [at] ch2m.com Date: Tue, 20 Mar 2012 21:56:08 +0000 Subject: RE: [Cal_Boats] update on Garmin Map 420S How do know if my SD card is locked? Most SD cards have a switch on the edge of one side of the card. Sliding it up or down will unlock or lock the card. When the card is locked, you will not be able to transfer any audio tracks. Nor will you be able to play any copy protected files. We recommend you always keep the card unlocked. NOTE: We have found that on some cards, if the slider is even halfway towards the lock position, the card will be locked. Make sure that the slider is all the way to the UN-locked position. *´¨) ¸.· ´¸.·*´¨) ¸.·**¨) (¸.·´ (¸.·' ( ......….-_/) Timm Lessley From: Ca… [at] yahoogroups.com [mailto:Ca… [at] yahoogroups.com] On Behalf Of r good Sent: Tuesday, March 20, 2012 3:54 PM To: ca… [at] yahoogroups.com Subject: RE: [Cal_Boats] update on Garmin Map 420S no idea. don't know how to do that. the instructions say: 1. power up 2.agree 3.insert card. 4.select "update Software" This option never shows up. A second set of instructions came from Garmin. It said "insert card, then hold down up arrow, then also hold down power until "holding" shows on screen ". I never made it past that point, even after holding both for a slow 60 count no "holding" or anything else besides "Garmin " ever showed up. Reggie To: Ca… [at] yahoogroups.com From: ti… [at] ch2m.com Date: Tue, 20 Mar 2012 21:40:36 +0000 Subject: RE: [Cal_Boats] update on Garmin Map 420S And you made sure to unlock the update SD card? *´¨) ¸.· ´¸.·*´¨) ¸.·**¨) (¸.·´ (¸.·' ( ......….-_/) Timm Lessley From: Ca… [at] yahoogroups.com [mailto:Ca… [at] yahoogroups.com] On Behalf Of r good Sent: Tuesday, March 20, 2012 3:35 PM To: ca… [at] yahoogroups.com Subject: RE: [Cal_Boats] update on Garmin Map 420S There appears to be no reset button on this unit. Reggie To: Ca… [at] yahoogroups.com From: ti… [at] ch2m.com Date: Tue, 20 Mar 2012 19:35:44 +0000 Subject: RE: [Cal_Boats] update on Garmin Map 420S Reggie, I’m not sure what the symptom is… I just got off line with the Garmin National Trainer, and neither he or I can determine what you are fighting. 1. I see you bought an update card (free on the internet). 2. Was the machine running before that? 3. What is it doing now? 4. Do you have an SD card reader in your laptop? (many do) 5. Where you updating the charts or the firmware? 6. Why did the person tell you to ship it back? Do you have the link to the internet that describes the update procedure>? http://www8.garmin.com/support/software/marine.html He’s currently sending me more stuff to ask or provide. *´¨) ¸.· ´¸.·*´¨) ¸.·**¨) (¸.·´ (¸.·' ( ......….-_/) Timm Lessley From: Ca… [at] yahoogroups.com [mailto:Ca… [at] yahoogroups.com] On Behalf Of r good Sent: Tuesday, March 20, 2012 1:03 PM To: ca… [at] yahoogroups.com Subject: [Cal_Boats] update on Garmin Map 420S I am told it needs shipped to them for repair. $150 plus shipping. 90 day warranty when i get it back. Hmmmm. to do or not to do? Reggie To: Ca… [at] yahoogroups.com From: le… [at] yahoo.com Date: Sun, 18 Mar 2012 08:56:32 -0700 Subject: Re: [Cal_Boats] Garmin Map 420S I had a problem with mine, it froze up. Called Garmin. They give me a procedure for a hard reset? "Well, your first action should be to try and reset your Garmin device. Just press the reset button, which is located near the SN#. You can also try to just turn off the device and then turn it back on. The only problem with using the power button is that sometimes the button won’t work at all if the device is frozen. You may be forced to do a hard reset." If your Garmin GPS won’t turn on at all, you must perform a hard reset. Take a pencil or paper clip, and poke the reset button. Hold it down for a few seconds, and wait for the device to turn on. May help? Chuck 2-34 From: r good <my… [at] hotmail.com> To: ca… [at] yahoogroups.com Sent: Sunday, March 18, 2012 8:07 AM Subject: [Cal_Boats] Garmin Map 420S anyone know about these? ours is having fits. I contacted Garmin and was told I needed to upgrade the software. I bought their update chip, followed directions, but it says I should find an "update software" option to select after the chip is installed, and none shows up. Reggie

:( *´¨) ¸.· ´¸.·*´¨) ¸.·**¨) (¸.·´ (¸.·' ( ..........-_/) [cid:image005.png@01CBF93B.85770E70] Timm Lessley From: Ca… [at] yahoogroups.com [mailto:Ca… [at] yahoogroups.com] On Behalf Of r good Sent: Wednesday, March 21, 2012 7:17 AM To: ca… [at] yahoogroups.com Subject: RE: [Cal_Boats] update on Garmin Map 420S neither method worked. on the first method, Nothing showed up when holding up arrow plus power except the Garmin name. on the second method, no "update software" popped up. Perhaps Allison was correct about it not being able to read a card? Reggie

You need to get a card reader and make sure there is something on the cards. On Wed, Mar 21, 2012 at 6:16 AM, r good <my… [at] hotmail.com> wrote: > ** > > > neither method worked. on the first method, Nothing showed up when > holding up arrow plus power except the Garmin name. > > on the second method, no "update software" popped up. > > Perhaps Allison was correct about it not being able to read a card? > > Reggie > > > > ------------------------------ > To: Ca… [at] yahoogroups.com > From: ti… [at] ch2m.com > Date: Wed, 21 Mar 2012 11:32:35 +0000 > Subject: Re: [Cal_Boats] update on Garmin Map 420S > > > > Okay > I tested this so it should work. > With the unit off. > Disconnect the depth transducer at the plug about 18" from the back of the > display > Keeping the unit turned off insert the Garmin update card in the unit. > Press and hold the cursor up and power at the same time. > The unit will come on and say boot block. Then holding. Then software > loading. Keep holding all this time. After about 30 seconds release all > keys and the unit should start. > Once on go and check the version. > Configure>system>system information. I suspect it will be either 5.30 or > higher. > If not and no errors remove card. Then with the unit still on insert the > card. Should get a pop up and a option to update software. Select and let > the unit do its thing. After the unit restarts double check the version. > Should be 5.30 or higher . > Turn unit off. Remove card. > Reconnect transducer. > Turn unit on. > Should have no errors. > If you still get an error I would suspect cable or transducer. Leaning > more towards a transducer since the unit works without the transducer > connected. > Sorry about the fone email but I left my pc at the office and wanted to > make sure I followed through with this task. > They will be doing a forced update. If they miss the key up and power > sequence they can kill power and retry but like I said I tested this and it > does work. > Jon > > Cheers, > > Timm Lessley > (Sent from Blackberry) > (503) 863-4019 > > *From*: r good [mailto:my… [at] hotmail.com] > *Sent*: Tuesday, March 20, 2012 07:36 PM > *To*: ca… [at] yahoogroups.com <ca… [at] yahoogroups.com> > *Subject*: RE: [Cal_Boats] update on Garmin Map 420S > > > > > card was/is unlocked > > > ------------------------------ > To: Ca… [at] yahoogroups.com > From: ti… [at] ch2m.com > Date: Tue, 20 Mar 2012 21:56:08 +0000 > Subject: RE: [Cal_Boats] update on Garmin Map 420S > > > > *How do know if my SD card is locked?* > > Most SD cards have a switch on the edge of one side of the card. Sliding > it up or down will unlock or lock the card. When the card is locked, you > will not be able to transfer any audio tracks. Nor will you be able to play > any copy protected files. We recommend you always keep the card unlocked. > > [image: > http://www.pocket-tunes.com/images/kb/SD%20card%20lock%20slider.jpg] > > NOTE: We have found that on some cards, if the slider is even halfway > towards the lock position, the card will be locked. Make sure that the > slider is all the way to the UN-locked position. > > > > > > > > > > > > *´¨) > ¸.· ´¸.·*´¨) ¸.·**¨) > (¸.·´ (¸.·' ( ......….-*_/)** * > > *[image: cid:image005.png@01CBF93B.85770E70]* > > *Timm Lessley* > > > > *From:* Ca… [at] yahoogroups.com [mailto:Ca… [at] yahoogroups.com] *On > Behalf Of *r good > *Sent:* Tuesday, March 20, 2012 3:54 PM > *To:* ca… [at] yahoogroups.com > *Subject:* RE: [Cal_Boats] update on Garmin Map 420S > > > > > > no idea. don't know how to do that. the instructions say: > 1. power up > 2.agree > 3.insert card. > 4.select "update Software" This option never shows up. > > A second set of instructions came from Garmin. It said "insert card, then > hold down up arrow, then also hold down power until "holding" shows on > screen > ". I never made it past that point, even after holding both for a slow 60 > count no "holding" or anything else besides "Garmin " ever showed up. > Reggie > > ------------------------------ > > To: Ca… [at] yahoogroups.com > From: ti… [at] ch2m.com > Date: Tue, 20 Mar 2012 21:40:36 +0000 > Subject: RE: [Cal_Boats] update on Garmin Map 420S > > > > And you made sure to unlock the update SD card? > > > > > > > > > > *´¨) > ¸.· ´¸.·*´¨) ¸.·**¨) > (¸.·´ (¸.·' ( ......….-*_/) * > > *[image: cid:image005.png@01CBF93B.85770E70]* > > *Timm Lessley* > > > > *From:* Ca… [at] yahoogroups.com [mailto:Ca… [at] yahoogroups.com] *On > Behalf Of *r good > *Sent:* Tuesday, March 20, 2012 3:35 PM > *To:* ca… [at] yahoogroups.com > *Subject:* RE: [Cal_Boats] update on Garmin Map 420S > > > > > > There appears to be no reset button on this unit. > Reggie > > ------------------------------ > > To: Ca… [at] yahoogroups.com > From: ti… [at] ch2m.com > Date: Tue, 20 Mar 2012 19:35:44 +0000 > Subject: RE: [Cal_Boats] update on Garmin Map 420S > > > > Reggie, > > > > I’m not sure what the symptom is… I just got off line with the Garmin > National Trainer, and neither he or I can determine what you are fighting. > > > > 1. I see you bought an update card (free on the internet). > > 2. Was the machine running before that? > > 3. What is it doing now? > > 4. Do you have an SD card reader in your laptop? (many do) > > 5. Where you updating the charts or the firmware? > > 6. Why did the person tell you to ship it back? > > > > Do you have the link to the internet that describes the update procedure>? > > http://www8.garmin.com/support/software/marine.html > > He’s currently sending me more stuff to ask or provide. > > > > > > > > *´¨) > ¸.· ´¸.·*´¨) ¸.·**¨) > (¸.·´ (¸.·' ( ......….-*_/) * > > *[image: cid:image005.png@01CBF93B.85770E70]* > > *Timm Lessley* > > > > *From:* Ca… [at] yahoogroups.com [mailto:Ca… [at] yahoogroups.com] *On > Behalf Of *r good > *Sent:* Tuesday, March 20, 2012 1:03 PM > *To:* ca… [at] yahoogroups.com > *Subject:* [Cal_Boats] update on Garmin Map 420S > > > > > > > I am told it needs shipped to them for repair. $150 plus shipping. 90 > day warranty when i get it back. Hmmmm. to do or not to do? > Reggie > ------------------------------ > > To: Ca… [at] yahoogroups.com > From: le… [at] yahoo.com > Date: Sun, 18 Mar 2012 08:56:32 -0700 > Subject: Re: [Cal_Boats] Garmin Map 420S > > > > I had a problem with mine, it froze up. Called Garmin. They give me a > procedure for a hard reset? > > > > "Well, your first action should be to try and reset your Garmin device. > Just press the reset button, which is located near the SN#. You can also > try to just turn off the device and then turn it back on. The only problem > with using the power button is that sometimes the button won’t work at all > if the device is frozen. You may be forced to do a hard reset." > > If your Garmin GPS won’t turn on at all, you must perform a hard reset. > Take a pencil or paper clip, and poke the reset button. Hold it down for a > few seconds, and wait for the device to turn on. > > May help? > > Chuck 2-34 > > > > > *From:* r good <my… [at] hotmail.com> > *To:* ca… [at] yahoogroups.com > *Sent:* Sunday, March 18, 2012 8:07 AM > *Subject:* [Cal_Boats] Garmin Map 420S > > > > > > anyone know about these? ours is having fits. I contacted Garmin and was > told I needed to upgrade the software. I bought their update chip, > followed directions, but it says I should find an "update software" option > to select after the chip is installed, and none shows up. > Reggie > > > > > > > > > > > > > >

From: "ti… [at] ch2m.com" <ti… [at] ch2m.com> To: Ca… [at] yahoogroups.com Sent: Wed, March 21, 2012 6:36:52 AM Subject: RE: [Cal_Boats] update on Garmin Map 420S L *´¨) ¸.· ´¸.·*´¨) ¸.·**¨) (¸.·´ (¸.·' ( ......….-_/) Timm Lessley From:Ca… [at] yahoogroups.com [mailto:Ca… [at] yahoogroups.com] On Behalf Of r good Sent: Wednesday, March 21, 2012 7:17 AM To: ca… [at] yahoogroups.com Subject: RE: [Cal_Boats] update on Garmin Map 420S neither method worked. on the first method, Nothing showed up when holding up arrow plus power except the Garmin name. on the second method, no "update software" popped up. Perhaps Allison was correct about it not being able to read a card? Reggie